Cancel Doordash Order: Step-by-Step Guide to Avoid Hassle

To cancel a doordash order, go to the doordash app, select the “account” tab, click on “order history,” find the order you want to cancel, and select “cancel order.” Canceling an order with doordash is a hassle-free process that can be done in just a few clicks.

Doordash is an online food delivery service that allows customers to order food from their favorite restaurants and have it delivered to them. However, if for any reason you need to cancel your order, you can do so using the doordash app.

In this article, we’ll discuss the various ways to cancel your doordash order, the important things to keep in mind while canceling an order, and more.

Cancel Doordash Order: Step-by-Step Guide to Avoid Hassle


Reasons Why People Cancel Doordash Orders

Canceling a doordash order can be frustrating for both customers and the company. One of the main reasons why people cancel their orders is if the wrong item or order is delivered. Another common reason is mixed up delivery addresses, leading to delayed delivery.

If the restaurant is closed or not accepting orders, cancelation becomes necessary. Finally, an order might be placed by mistake, leading to cancellations.

Can You Cancel A Doordash Order After Placing It?

If you’ve placed a doordash order and want to cancel it, you might wonder if it’s possible to do so. The answer is yes, but it depends on the status of your order. If the order has not been confirmed yet, you can cancel it without any penalty.

If the order has been confirmed but not picked up by the delivery person yet, you might have to pay a small cancellation fee. However, once the order is picked up, you cannot cancel it. In this scenario, you’ll need to contact customer support for help.

Keep in mind that cancellations can be frustrating, so always choose your orders carefully to avoid this situation.

Step-By-Step Guide To Canceling A Doordash Order

Canceling a doordash order can be a simple process if you follow the right steps. Firstly, log in to your doordash account and navigate to your order history. Identify the order you want to cancel and click on it. Next, click on the “help” button located at the bottom of the page and select “cancel order” from the available options.

Follow the prompt to confirm cancellation and wait for a confirmation email. It’s important to note that some orders may not be eligible for cancellation depending on their status or how close the dasher is to the pickup location. Be sure to check the cancellation policy on the doordash website or app for more information.

By following these steps, you can easily cancel a doordash order hassle-free.

How To Avoid Canceling A Doordash Order

To avoid canceling your doordash order, double-check your order details before placing it. Verify that the address and delivery time are correct and ensure that you have a stable internet connection to avoid disruptions. Also, make sure the restaurant is open and accepting orders before placing them.

If you’re facing any issues, contact customer support for assistance. Remember to follow these tips to avoid having to cancel your doordash order and enjoy your meal stress-free.

People Also Ask 

How Can I Cancel My Doordash Order?

To cancel your doordash order, open the app or website, go to your order details, tap on “cancel order” and select the reason for cancellation. The refund process will begin immediately.

Can I Cancel My Doordash Order After It Is Confirmed?

Yes, you can cancel your doordash order after it is confirmed, but you may be charged a fee. The fee varies based on the restaurant’s policy and the amount of work completed by the driver.

How Long Does It Take To Get A Refund After Cancelling An Order?

Once you cancel your doordash order, it can take up to 5-10 business days for the refund to appear in your account. The refund process duration may vary based on your bank’s policy. Please contact your bank in case of any queries.

Why Is There A Cancellation Fee On My Refunded Order?

The cancellation fee on your refunded doordash order covers the driver and restaurant’s expenses for the work completed until you cancel the order. The fee varies based on the restaurant’s policy and the amount of work completed by the driver.

What Should I Do If The Restaurant Refuses To Cancel My Order?

If the restaurant refuses to cancel your doordash order, you can contact customer support for assistance. Give them the order id and the reason why the restaurant refused to cancel. The customer support team will assist you in finding a resolution.


Based on the aforementioned points, canceling an order on doordash can either be a simple or complex process. However, with the right information, it can be done within a few easy steps. It is important to take prompt action when canceling an order to avoid inconveniencing the delivery driver and restaurant involved.

Additionally, keeping a good relationship with both parties can go a long way in ensuring smooth transactions in the future. Remember to choose the right cancellation reason to avoid unnecessary charges, and confirm the cancellation to receive a refund where applicable.

Whether you have cold feet about your order or the food doesn’t meet your expectations, canceling a doordash order should not give you sleepless nights. With the guidelines provided above, you should now be able to cancel any orders without a hitch.

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